Mazuk Technologies’ customer service goal is simple: We are
committed to providing our customers total satisfaction. Every time.
"No Hassle" Return Policy:
We want you to be completely happy with your purchase. If you are not satisfied with any product, for any reason, you may return it for a refund of the purchase price, an in-house credit, or exchange for another product within a fair amount of time from the shipping date (usually 30 days).
How to Make a Return:
Call to arrange for an RA (Return Authorization) number.
To help you avoid a return adjustment, our warehouse staff has provided a handy checklist to show you exactly how to ship a product back to us:
•Item must include a return authorization (RA) number
•Item must be in like-new condition
•Item must be in the complete original packaging
•All accessories that were originally included must be returned
•All literature that was originally included — manuals, warranty card, etc. — must be returned in new condition
•Double-box the product before shipping
•Use standard packing tape — no duct tape
•Do not write on the original box
•Affix shipping label with RA number
•Do not add special requirements to return ex: signature required
Return your item to:
535 West 5th Street
Oswego, NY 13126