Mazuk Technologies’ customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed.

"No Hassle" Return Policy:

We want you to be completely happy with your purchase. If you are not satisfied with any product, for any reason, you may return it for a refund of the purchase price, an in-house credit, or exchange for another product within a fair amount of time from the shipping date (usually 30 days).

How to Make a Return:

Call to arrange for an RA (Return Authorization) number.

To help you avoid a return adjustment, our warehouse staff has provided a handy checklist to show you exactly how to ship a product back to us:

•Item must include a return authorization (RA) number

•Item must be in like-new condition

•Item must be in the complete original packaging

•All accessories that were originally included must be returned

•All literature that was originally included — manuals, warranty card, etc. — must be returned in new condition

•Double-box the product before shipping

•Use standard packing tape — no duct tape

•Do not write on the original box

•Affix shipping label with RA number

•Do not add special requirements to return ex: signature required

 

Return your item to:

Mazuk Technologies

535 West 5th Street

Oswego, NY 13126